FAQs

  • How long does a project take?

    • Project timelines depend on the size and scope of the work. Small walkways or steps may take 1–3 days, medium patios typically take 3–7 days, and full outdoor living projects (poolscapes, kitchens, retaining walls, etc.) can take 1–3 weeks. After an on-site assessment, we provide a clear timeline before starting.

  • Are you insured?

    • Yes. Shaq’s Masonry LLC is fully licensed and insured, and we provide an Insurance Certificate and Workers’ Compensation Certificate at the time of contract signing.

  • What materials do you use?

    • We use only premium, industry-leading materials, including concrete pavers, natural stone, bluestone, porcelain pavers, wall block systems, and high-strength polymeric sand. All materials are selected for durability, longevity, and a clean, modern finish.

  • Do you offer design help?

    • Absolutely. We offer full 3D design and layout assistance, helping you visualize your patio, driveway, poolscape, or outdoor living area before construction begins. Design guidance is included with most larger projects.

  • What areas do you serve?

    • We proudly serve all of Connecticut.

  • Do you give free estimates?

    • Yes. We provide free on-site estimates and walk you through all options before proceeding. Larger or complex design-build projects may require a refundable design deposit that is credited back when the project is booked.

  • What is your payment structure?

    • Our standard structure is:

          •    50% deposit to begin scheduling and materials.

          •    50% final payment upon completion.

    • Custom payment structures may be available depending on project size.

  • What paver brands do you use?

    • We work with the highest-quality manufacturers, including:

          •    Techo-Bloc

          •    Cambridge Pavers

          •    Nicolock

          •    Unilock

          •    Belgard (when requested)

      We recommend the best brand based on style, durability, and the specific project design.